This is an independent informational website. Below are the official Starbucks support channels every partner should know.
Important: This website is not the official Starbucks website and is not affiliated with Starbucks Corporation. For direct support, please use the official Starbucks contact channels listed below.
The primary HR and partner support line for all benefits, payroll, HR policy, and account questions.
Available Monday–Friday, standard business hours. Have your Partner ID ready.
For technical issues with Partner Hub login, Teamworks app, account lockouts, and IT-related problems.
Also accessible through the Partner Hub help section when logged in.
For scheduling issues, shift questions, availability changes, and day-to-day work matters, your store manager is your first point of contact.
Always try to communicate in writing (via app messages) to maintain a record.
Access payroll, benefits enrollment, HR documents, training, and schedule management online.
Requires your Partner ID and password. Available 24/7 from any device.
| Issue | Contact |
|---|---|
| Can't log in / account locked | Enterprise Help Desk or store manager |
| Forgot password | Password Reset Guide or Enterprise Help Desk |
| Schedule dispute or error | Store Manager or Shift Supervisor |
| Benefits enrollment questions | Partner Contact Center (PCC) |
| Paycheck or pay stub issue | Partner Contact Center (PCC) |
| HR policy questions | Partner Contact Center (PCC) or store manager |
| Workplace complaint or conduct issue | Partner Contact Center or Ethics Helpline |
| App or Teamworks technical issue | Enterprise Help Desk |
Starbucks Partner Hours Info is an independent, third-party informational resource designed to help current and prospective Starbucks partners understand the Partner Hours system, benefits, scheduling, and HR policies.
We are not affiliated with, endorsed by, or connected to Starbucks Corporation in any way. All information is provided for educational purposes only and should be verified with official Starbucks sources before acting upon it.
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